Sr. Product Owner, Point-of-Sale -

Chevron is accepting online applications for the position Sr. Product Owner, Point-of-Sale through 08/20/2026 at 11:59 p.m. Central Time Zone.

Chevron is accepting applications for the Senior Product Owner, Point-of-Sale (POS) role. This role is part of the Global Marketing, Service, and Technology organization and is responsible for leading the evolution of the U.S. fuels Point-of-Sale retail technology.
This role leads the evolution of Chevron’s U.S. fuels POS retail technology, defining the long-term product vision and roadmap for solutions that support transactions, payments, fleet and commercial card programs, loyalty, forecourt operations, compliance, connectivity, and the retailer experience.

U.S. fuels retailing is a complex payment environment that requires POS, forecourt, payment, loyalty, mobile, network, and compliance systems to operate reliably at scale across a mixed hardware estate while modernization is underway.
The Senior Product Owner is the accountable business owner for this ecosystem, setting priorities, making trade-off decisions, and ensuring POS capabilities meet business, retailer, operational, compliance, and technology needs.

Responsibilities for this position may include but are not limited to:
• Define and communicate the strategic vision, roadmap, and objectives for Chevron’s POS ecosystem.
• Prioritize work based on business value, retailer impact, performance, compliance, and dependencies.
• Align the roadmap with retailer strategy, industry standards, payment mandates, and technology modernization.
• Assess emerging technologies for impact on operations, customer experience, security, and cost.
Product Ownership and Delivery
• Own the POS backlog across teams, including features, epics, user stories, acceptance criteria, and releases.
• Write and refine technical requirements that engineering teams can build from directly.
• Lead release planning, backlog refinement, sprint reviews, and prioritization.
• Partner with engineering and architecture to meet business, operational, and technical standards.
• Drive deployment, retailer adoption, readiness, pilots, rollout sequencing, and go/no-go decisions.
Retail Operations and Retailer Experience
• Work with retailers, marketers, field teams, and operations to understand site-level needs.
• Translate retailer and business needs into scalable product capabilities and process improvements.
• Ensure POS solutions improve customer experience and site efficiency.
• Reduce retailer friction and make it easier to do business with Chevron.
Payments, Loyalty, and Emerging Industry Trends
• Own POS integration with payments, fleet and commercial cards, loyalty, digital offers, mobile, and settlement.
• Ensure compliance with PCI DSS, EMV, Conexxus, and card brand requirements.
• Maintain working knowledge of fleet and commercial payment programs, including Visa Fleet 2.0 and Mastercard capabilities.
• Track payment trends and convert them into prioritized roadmap and backlog items.
• Partner with cybersecurity, risk, and compliance to maintain a secure payment environment.
Vendor and Budget Management
• Lead engagement with POS hardware, software, payment, loyalty, and site-system vendors and technology partners.
• Define vendor requirements and deliverables, review proposals and statements of work, and hold vendors accountable to committed scope, quality, and dates.
• Own the product budget: forecast, prioritize spending against roadmap value, and present investment recommendations with supporting business cases.
• Evaluate vendor roadmaps against Chevron’s direction and identify dependency, obsolescence, and concentration risk early.
Operational Excellence
• Establish and monitor product performance metrics, adoption measures, availability targets, and operational KPIs.
• Lead prioritization and resolution of critical product incidents and escalations.
• Drive continuous improvement through root cause analysis, lessons learned, retailer feedback, and operational data.
• Ensure clean transition of delivered solutions into sustainable operational support models.

Required Qualifications:
• Hands-on POS and payment systems experience. Direct experience with retail POS, forecourt/site systems, and payment terminals, such as configuration, testing, certification, pilot support, payment flow validation, or site-level issue diagnosis. Vendor or team oversight alone does not meet this requirement.
• Key vendor experience. Working experience with POS, dispenser, and site-system providers such as Invenco, Verifone, Gilbarco, NCR Voyix, PDI, or similar platforms, including requirements, integration, certification, or deployment.
• Product strategy and planning. Experience building and executing multi-year technology product strategies and roadmaps, including prioritization and senior stakeholder alignment.
• Domain depth. 10+ years in retail technology, product management, POS systems, or payment solutions, including 5+ years in fuel retail, convenience retail, or payments.
• Delivery leadership. 5+ years leading cross-functional technology initiatives from strategy through implementation, with accountability for outcomes and timelines.
• Payments and compliance fluency. Knowledge of payment processing, EMV, PCI DSS, tokenization, loyalty platforms, and retail technology integration.
• Vendor and budget accountability. Experience owning vendor relationships and product or program budgets.
• Stakeholder capability. Strong communication, facilitation, influencing, and senior leadership presentation skills.
• Agile delivery. Experience with Scrum, SAFe, or similar Agile frameworks.
• Education. Bachelor’s degree in business, Information Technology, Engineering, Computer Science, or related field, or equivalent retail fuel technology experience.

Preferred Qualifications:
• 5+ years of retail technology, POS, product management, or payments experience.
• Direct hands-on POS and payment systems experience
• Vendor/platform experience with providers such as Invenco, Verifone, Gilbarco, NCR Voyix, PDI, or similar.
• Payment processing and compliance knowledge (EMV, PCI DSS, etc.).
• Experience owning vendor relationships and budgets.
• Working knowledge of Conexxus standards and retail fuel technology architectures.
• Experience with cloud-based POS solutions and modern retail technology platforms.
• Experience managing retailer deployments and large-scale technology rollouts across a distributed site network.
• Knowledge of loyalty ecosystems, mobile commerce, digital engagement platforms, and customer-facing technologies.
• Experience developing and maintaining multi-year digital product roadmaps in a regulated environment.
• Product Owner certification (CSPO), SAFe Product Owner / Product Manager certification, or equivalent.

Scope and Accountability
This position carries direct accountability for the following:
• Vendor ownership. Owns the working relationship with POS, forecourt, payment, and site-system vendors — including requirements, statements of work, roadmap alignment, escalation, and performance against commitments.
• Budget. Owns the POS product budget, including forecasting, prioritization of spend against roadmap value, and defense of investment decisions to senior leadership.
• Delivery timelines. Commits and holds delivery dates across multiple concurrent workstreams and delivery teams and is accountable for the schedule outcome rather than for reporting on it.
• Product strategy. Sets the multi-year POS strategy and roadmap and makes the trade-off decisions that follow from it.
• Communication and coordination. Serves as the single point of coordination across business, technology, retailer, vendor, cybersecurity, and compliance organizations, and represents POS product decisions to senior leadership.

Note: This is an individual contributor role with matrixed authority across delivery teams, vendors, and stakeholder organizations. It does not carry direct